Customer Success Manager (m/w/d) - Schwerpunkt Projekte
Core
Support hospitals in digital transformation by implementing Health-IT and medical informatics solutions, optimizing clinical workflows, and ensuring efficient patient care.
Role type
Customer Success Manager (Project Focus)
Builds
Health-IT and medical informatics solutions for hospital environments
Domain
Healthcare / Medical Informatics
Required skills
Project management, stakeholder management, solution-oriented approach, adaptability, training and consulting
Preferred skills
Experience or interest in Health-IT, medical informatics, digital hospital solutions
Responsibilities
Oversee implementation of Health-IT projects from order to completion, ensure project success through resource coordination, integrate solutions into existing hospital IT systems, optimize workflows with clinical staff and IT departments, train hospital employees on software usage, build and maintain long-term customer relationships, manage the customer lifecycle with cross-functional teams