Director, AI Engineering
Core
Define and execute technical strategy for AI solutions transforming customer adoption and renewals, leading teams to operationalize autonomous agents and multi-agent orchestration platforms.
Role type
Director, AI Engineering (Engineering Leadership)
Builds
Production-grade agentic AI systems, core platforms for agentic solutions, and scalable AI infrastructure for enterprise CX.
Domain
Enterprise Customer Experience (CX), Generative AI, Agentic AI, Network Automation
Required skills
Technical architecture, engineering management, Python/Java/C++, AI/ML system scaling, LLM/NLP/Agentic AI deployment, cross-functional partnership
Preferred skills
Multi-agent orchestration pipeline architecture, context engineering systems, enterprise customer success workflows, executive communication
Technologies
Python, Java, C++, LLMs, NLP, Generative AI, Agentic AI, Foundation Models
Responsibilities
Drive end-to-end development of agentic AI solutions, lead architecture and build core platform for Agentic solutions, manage and mentor cross-functional engineering teams, standardize tools and foundation model infrastructure, align with product and business stakeholders, establish best practices for responsible AI and agent deployment
Seniority
Director, strategic leadership & hands-on architecture
