Technical Project Manager
Core
Lead end-to-end delivery and operations for mission-critical Platform as a Service (PaaS) initiatives, including API Gateways, Kafka messaging, and file transfer services.
Role type
Senior Program/Project Manager (Platform Operations)
Builds
Reliable internal platform services powering applications across Cisco
Domain
Enterprise Networking / Cloud Infrastructure / Platform Engineering
Required skills
Program and portfolio leadership, resource and capacity planning, platform operations management, technical stakeholder representation, AI tool adoption for workflow automation, global team collaboration
Preferred skills
Scrum Master (CSM/PSM) or PMP certification, SRE or DevOps background, experience with API Gateways (Mule, Mashery) and Kafka, observability and ITSM tools proficiency
Technologies
Mule, Mashery, Kafka, Kubernetes, ServiceNow, PagerDuty, Splunk, Grafana, Copilot, ChatGPT
Responsibilities
Define roadmaps and manage dependencies for major platform programs; lead quarterly capacity planning across distributed engineering teams; coordinate deployments, change management, and incident response for critical PaaS services; represent the team in architecture reviews and executive forums; champion AI tools for planning, reporting, and automation; establish operating rhythms and metrics for global delivery teams
Seniority
Senior, hands-on IC
