Transformation Program Operation Specialist
Core
Oversee and execute transformation initiatives to improve operational efficiency, strengthen compliance, and drive strategic alignment within the Credit Risk Administration team.
Role type
Senior Transformation Program Operation Specialist
Builds
Streamlined and sustainable process solutions for credit risk management
Domain
Banking / Financial Services / Process Transformation
Required skills
Project management, Process mapping, Process re-engineering, Stakeholder engagement, Program planning, Critical thinking
Preferred skills
PMP, Certified ScrumMaster, Lean Six Sigma, Banking industry knowledge, Microsoft Power Platform, Microsoft Copilot
Technologies
Smartsheet, Microsoft Power Platform (Power Apps, Power Automate, Power BI), Microsoft Copilot
Responsibilities
Lead structured project discussions to elicit and document requirements, Develop and maintain detailed project plans in Smartsheet, Drive plan execution with timely follow-through and issue escalation, Create executive reporting and decision materials, Partner with technology teams on process assessment and implementation readiness, Provide credible challenge to navigate ambiguity
Seniority
Senior, hands-on IC
