Manager, SMB Sales
Core
Lead and develop a team of Client Advisors to convert inbound demand from small and medium-sized businesses into long-term client relationships through consultative selling.
Role type
Manager, SMB Sales (Inbound/Inside Sales)
Builds
Long-term client relationships and revenue for SMBs
Domain
B2B Sales, SMB, Professional Services
Required skills
B2B sales leadership, inbound sales management, consultative selling, pipeline management, CRM proficiency, team coaching, performance management, recruitment, sales analytics, AI adoption in sales
Preferred skills
Portfolio selling, MEDDPICC/Challenger/SPIN/Sandler methodologies, software/tech sales experience, modern sales technology (AI/conversation intelligence)
Responsibilities
Coach Client Advisors on discovery, qualification, and deal management; Review calls and provide actionable feedback; Recruit and interview Client Advisors; Improve the inbound sales playbook; Manage team performance and corrective actions; Lead onboarding and ramp-up for new advisors; Support career development and succession planning; Oversee pipeline quality and forecasting; Identify operational improvements for efficiency; Partner with cross-functional teams; Analyze sales metrics and present insights; Motivate the team through recognition and clear communication.
Seniority
Manager, hands-on leadership
