Intake and Assessment Worker
Core
First point of contact for Aboriginal and Torres Strait Islander women experiencing family violence, conducting needs assessments and risk screenings to connect them to safety and healing pathways.
Role type
Intake and Assessment Worker (Social Work/Community Development)
Builds
Referrals to internal programs, ACCOs, housing, mental health, and legal services for women and children at risk of harm.
Domain
Family violence support, Aboriginal community services, trauma-informed care
Deliverable
client delivery
Required skills
culturally safe practice, family violence risk assessment, needs assessment, mandatory reporting, case note management, stakeholder collaboration
Preferred skills
lived experience as Aboriginal or Torres Strait Islander person, experience in family violence sector, tertiary qualifications in Social Work or Community Development
Technologies
Microsoft Office, compliance portals (e.g., SHIP)
Responsibilities
Conduct comprehensive needs assessments and family violence risk screenings aligned with MARAM framework; provide short-term practical assistance; facilitate referrals to internal and external specialist providers; maintain accurate confidential case notes and reports; build collaborative relationships with internal teams and external agency partners.
Seniority
Mid-level, hands-on IC