Senior Officer, Agency Operations
Core
Organize and implement day-to-day operations for an agency benefits team, focusing on agent fringe benefits, performance monitoring, and agent movements.
Role type
Senior Operations Officer (Agency Administration)
Builds
Agency operational processes and agent benefit programs
Domain
Insurance / Agency Operations
Required skills
Agency administration, performance monitoring, contract management, benefits administration, data validation, stakeholder communication
Preferred skills
Experience in agency compensation, benefits, and contracting
Technologies
MS Office (Word, Excel, PowerPoint)
Responsibilities
Administer agency movements (promotion, demotion, transfer), monitor agent production and activity, manage agent fringe benefits (medical, life, dental, retirement), handle contract extensions, manage name card ordering, resolve agent and leader enquiries.
Seniority
Senior, hands-on IC