Intake Worker - Sub Acute Ambulatory Care
Core
First point of contact for patients, carers, and referring organisations; manages referrals, conducts initial screening, and coordinates access to Community Allied Health and Sub-Acute Non-Admitted Services.
Role type
Intake Worker (Allied Health, Enrolled Nurse, or Registered Nurse)
Builds
Access to Community Allied Health and Sub-Acute Non-Admitted Services
Domain
Healthcare / Sub-Acute Ambulatory Care
Deliverable
client delivery
Required skills
Referral management, eligibility assessment, intake screening, care coordination, data entry, stakeholder communication
Preferred skills
Customer service experience in healthcare, Microsoft Office proficiency
Responsibilities
Manage enquiries and referrals as a single point of contact; Assess eligibility, priority and funding pathways; Complete intake screening and identify service needs; Schedule initial appointments and coordinate access to care; Maintain accurate referral records and iPM data entry; Provide feedback and communication to referrers and stakeholders