Patient Registration
Core
Front-desk administrative role responsible for patient intake, insurance verification, switchboard operations, and point-of-service collections to ensure financial solvency and patient access.
Role type
Patient Registration Clerk (Administrative/Support)
Builds
Patient registration records, insurance eligibility confirmations, and hospital revenue cycle data
Domain
Healthcare Administration / Hospital Operations
Required skills
Patient intake and demographic data collection, Insurance verification and eligibility checks, Switchboard call routing and monitoring, Point-of-service billing and collections, Medical terminology knowledge, EHR system proficiency (e.g., Epic), ICD-10/CPT/HCPCS coding familiarity
Preferred skills
Database software experience, Hospital billing process knowledge, Customer service in healthcare settings