Junior Customer Success Manager:in (deutschlandweit)

Thüringen / Hamburg / Berlin / Baden-Württemberg / Hessen / Bayern / Nordrhein-Westfalen / Niedersachsen / Brandenburg / Bremen / Mecklenburg-Vorpommern / Rheinland-Pfalz / Saarland / Sachsen / Sachsen-Anhalt / Schleswig-Holstein🌐 Remote💼 Full-time🗓 2025-10-06 → 2026-10-05

Core

Direct account management for medical practices, conducting health checks, workshops, and training to optimize workflows and ensure customer satisfaction.

Role type

Junior Customer Success Manager (Medical Practices)

Builds

Custom workflows, training programs, and support packages for medical practices

Domain

Healthcare / Medical Practice Management

Deliverable

client delivery

Required skills

Deep understanding of medical practice operations, active listening, structured problem-solving, self-organization, technical aptitude

Preferred skills

Experience with AI tools (ChatGPT, Claude, Gemini, agent-based AI)

Technologies

AI tools (ChatGPT, Claude, Gemini, Codex, OpenClaw)

Responsibilities

Conduct regular health checks and workshops for assigned practices, identify and address workflow optimization opportunities, coordinate with technical and sales teams for complex issues, document experiences and insights in the system

Seniority

Junior, hands-on IC

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