Access Associate (Full-time, Days)
Core
Interviews patients and representatives to collect registration data, verify insurance eligibility, process payments, and schedule appointments.
Role type
Access Associate (Patient Registration & Financial Services)
Builds
Patient registration records and financial authorization workflows
Domain
Healthcare administration
Required skills
Insurance verification, payment processing, data entry, appointment scheduling, regulatory compliance
Preferred skills
Associate degree, customer service experience, computer skills, bilingual interpretation
Technologies
Care Connect
Responsibilities
Manage incoming calls and greet patients, interview patients for registration data, verify insurance eligibility and obtain authorizations, collect co-payments and process charges, schedule patient appointments, communicate with payers and physician offices, set up new patient records.
Seniority
Entry-level, individual contributor