Data Entry Clerk / Data Entry Coordinator (Monitoring Centre)
Core
Manage and maintain customer and dealer account data, process account activations/amendments/cancellations, and generate daily reports for a security monitoring centre.
Role type
Data Entry Coordinator (Administrative)
Builds
Customer and dealer account records, daily operational reports
Domain
Security / Monitoring Centre
Deliverable
dashboards & analysis
Required skills
Data entry, customer service, attention to detail, Microsoft Office 365, communication, software adaptation
Preferred skills
Security/Monitoring Centre experience, familiarity with BOLD/GoCanvas/IMMIX/Permaconn Atlas/Multipath/DirectWireless platforms
Responsibilities
Manage and maintain customer and dealer account data, Process new account activations, amendments and cancellations, Ensure data accuracy and compliance, Liaise with internal departments and dealers, Generate daily reports and maintain registers, Monitor email inbox and respond to data-related enquiries
Seniority
Mid-level, hands-on IC
