Sr Product Specialist Support - Application Support,L2 Support,OMS
Core
Designing, developing, and deploying modular cloud-based systems while providing L2 application support for an Order Management System (OMS) in a multi-tenant microservices architecture.
Role type
Senior IC Cloud Application Support Engineer (OMS)
Builds
Cloud-based OMS solutions on Azure and GCP
Domain
Supply Chain / Cloud Infrastructure / Order Management
Required skills
Kubernetes, Docker, Shell Scripting, Ansible, Cloud Platforms (GCP/AWS/Azure), Java, Springboot, Microservices, ITIL processes, Incident Management, Root Cause Analysis
Preferred skills
Terraform, Jenkins, Python, Agile Project Management, Security Hardening
Technologies
Azure (AKS, HD Insight, Event Hub), GCP, Kubernetes, Kafka, Elasticsearch, Spark, React, Gradle, GIT, Hibernate, OAuth, Terraform, Ansible, Jenkins, Docker, JIRA, Rally
Responsibilities
Review and resolve infrastructure vulnerabilities and application deployment issues; Design and automate deployment pipelines for SaaS delivery; Monitor client solutions to meet 99.9999% uptime SLAs; Plan and execute software version upgrades; Create diagnostic procedures and tests for support personnel; Train team members on open-source technology stacks.
Seniority
Senior, hands-on IC