Director of Data Operations
Core
Lead operational health, performance, and continuous improvement of enterprise data platforms, bridging technical operations with business impact.
Role type
Director of Data Operations
Builds
Resilient, scalable data infrastructure and modernized data ecosystems
Domain
Hospitality / Enterprise Data Operations
Deliverable
infrastructure
Required skills
Incident management, root-cause analysis, operational KPI definition, technical debt reduction, legacy system decommissioning, vendor management, team leadership, cloud data architecture, automation strategy
Preferred skills
Data governance, metadata cataloging, security protocols, workload automation
Technologies
Azure, Databricks, Control-M
Responsibilities
Serve as primary escalation point for high-priority operational incidents; lead post-incident reviews and root-cause analysis; define and report on operational KPIs; translate technical statuses for business leaders; coordinate cross-functional communication during critical windows; drive process improvements and automation; manage strategic vendor relationships; lead operational health of data platforms and pipelines; collaborate on data governance and quality; mentor and develop the data operations team
Seniority
Director, strategic leadership & hands-on technical direction
