Head of Operations
Core
Own the sales-to-onboarding-to-go-live funnel for school cafeterias in Latin America, scaling operations from $2M to $10M ARR.
Role type
Head of Operations (SMB sales motion)
Builds
School onboarding processes, operational workflows, and AI automation for a fintech platform serving 220,000+ children.
Domain
Fintech / EdTech / Latin America
Required skills
scaling operations ($1M-$10M ARR), high-velocity SMB sales motion, team building, analytical rigor, AI automation, multi-country execution
Preferred skills
marketplace/delivery/fintech background, seed-Series A founder experience
Technologies
AI agents, internal tooling
Responsibilities
Own launch velocity and quality for new school onboarding; lead and grow the operations team; define and instrument operational KPIs; automate repetitive workflows with AI; translate operational pain into product requirements; ensure consistent multi-country execution.
Seniority
Senior, hands-on IC