Conference and Events Coordinator
Core
Orchestrating conferences, events, and functions for a hotel, managing sales operations, and ensuring seamless execution from booking to post-event analysis.
Role type
Conference and Events Coordinator
Builds
Hotel conference and event experiences for corporate clients and groups
Domain
Hospitality / Event Management
Deliverable
product features
Required skills
Event planning, Banquet Event Order (BEO) management, client communication, budget management, sales prospecting, administrative processing, site inspection, financial reconciliation, reporting
Preferred skills
Event Management qualifications, 1-2 years experience in hotels/restaurants/function spaces
Technologies
Conference booking systems, invoicing tools
Responsibilities
Handle conference and event enquiries; produce and circulate Banquet Event Orders (BEOs); maintain accuracy in booking systems and customer information; conduct site inspections; process payments, invoices, and accounts; prepare revenue forecasts and departmental reports; manage cancellations and resell event space; liaise with Sales, Reservations, and Revenue departments; manage client complaints and feedback.
Seniority
Junior to Mid-level, hands-on IC