Customer Relations Officer
Core
Handling customer orders, inquiries, and disputes via phone, email, or in-person to ensure first-call resolution and maintain customer files.
Role type
Customer Relations Officer
Builds
End-to-end service delivery for Aged Care, Community, and Disability Industry clients
Domain
Medical consumables distribution
Deliverable
client delivery
Required skills
order processing, CRM management, dispute resolution, verbal communication, written communication, time management, Microsoft Office Suite proficiency
Preferred skills
healthcare industry experience, NDIS knowledge, medical consumables knowledge (continence, nutrition, wound care)
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