Senior Network Engineer - Field Services & Customer Operations
Core
Senior Network Engineer providing hands-on field support and operational troubleshooting for enterprise network, wireless, and security environments.
Role type
Senior IC network engineer (field services & operations)
Builds
Network, wireless, and security services for a key enterprise customer
Domain
Enterprise IT / Managed Services
Required skills
LAN/WLAN/VLAN troubleshooting, Aruba switching and wireless, Palo Alto firewall operations, data center cabling and inspections, ITSM platform usage
Preferred skills
Aruba ClearPass, ITIL Foundation
Technologies
Aruba (Switching, Wireless, ClearPass), Palo Alto Networks, ITSM platforms
Responsibilities
Investigate and resolve connectivity, switching, VLAN, and firewall incidents; perform authorized data center hands-on activities including cabling and equipment inspections; maintain accurate incident and change records
Seniority
Senior, hands-on IC
