Technical Support Specialist – Underground Electrical & Mechanical Trades
Core
On-site technical support, maintenance, and repair of HBT longwall machinery in underground mining environments.
Role type
Senior IC field service engineer (underground mining equipment)
Builds
HBT longwall machinery overhauls and maintenance services for coal mining customers
Domain
Mining (underground longwall) + Industrial Equipment Maintenance
Deliverable
physical/clinical work
Required skills
underground mining experience, electrical or mechanical trade certification, equipment troubleshooting, root cause analysis, equipment health inspection, report writing, training delivery, safety compliance
Preferred skills
Certificate IV+ qualifications, trainer/assessor certification, familiarity with HBT equipment, coal board medical certification, longwall environment experience
Technologies
Microsoft Office (Excel, Word)
Responsibilities
Perform installation, commissioning, maintenance, repairs, and upgrades on HBT equipment; troubleshoot failures and lead root cause analysis; conduct equipment health inspections and lifecycle audits; provide expert advice during breakdowns; deliver training to longwall personnel; identify sales opportunities
Seniority
Mid-level, hands-on IC