Network Controller Specialist
Core
Coordinate driver and vehicle movements, respond to incidents, and maintain reliable live transport operations.
Role type
Operations controller (transport/logistics)
Builds
Real-time transport services for the community
Domain
Public transport operations
Required skills
Real-time monitoring, incident response, stakeholder communication, system documentation, problem-solving, decision-making under pressure
Preferred skills
Transport network monitoring experience, MR or equivalent driver's license, proficiency in computer systems and communication tools
Responsibilities
Monitor and manage live transport network KPIs, provide real-time support to drivers during incidents, collaborate with depots to adjust operations, record and escalate incidents, communicate with emergency services and authorities
Seniority
Individual Contributor, operational support