Service Specialist - Core Data Platforms
Core
Support service stability, resolve incidents, and improve operational processes for enterprise data platforms enabling analytics and business insights.
Role type
Service Specialist (Data Platform Support)
Builds
Reliable and scalable data services for enterprise analytics and reporting
Domain
Enterprise Data, Cloud Infrastructure, Service Delivery
Required skills
Incident management, Data pipeline support, Data warehouse concepts, Data lake concepts, Batch data processing, Monitoring and automation, Root cause analysis, Documentation and knowledge sharing
Preferred skills
Experience with Databricks, AWS Redshift, Power BI, Fivetran, Data integration platforms
Technologies
Databricks, AWS Redshift, Power BI, Fivetran, HVR, SaaS data integration platforms
Responsibilities
Manage platform performance and resolve incidents, Collaborate with platform teams to streamline operational processes, Analyse service data to identify recurring issues, Contribute to monitoring and automation practices, Support documentation and knowledge sharing activities
Seniority
Mid-level, hands-on IC
