Performance & Development Manager
Core
Drive operational performance, productivity, and continuous improvement in a micromobility service provider by analyzing data, optimizing processes, and implementing sustainable solutions.
Role type
Senior IC Performance & Development Manager
Builds
Operational processes, standardised working methods, and continuous improvement initiatives for client service delivery
Domain
Micromobility / Logistics / Operations
Required skills
Process development, Lean/5S methodologies, KPI analysis, root cause analysis, project management, data-driven decision-making, process documentation, resource optimization
Preferred skills
ERP systems, process mapping, advanced data analysis, digital tools
Technologies
Lean, 5S, Excel, ERP systems
Responsibilities
Monitor and develop operational KPIs and performance indicators; Identify trends, inefficiencies, and opportunities to improve productivity and quality; Develop and implement processes, routines, and standardised working methods; Lead continuous improvement initiatives across the organisation; Analyse operational data and translate findings into practical actions; Follow up implemented improvements and measure their impact
Seniority
Senior, hands-on IC