Community Developer [Tom Clancy's The Division]
Core
Establish and grow global player communities for Tom Clancy's The Division, executing strategic plans and feedback cycles to influence game development and marketing.
Role type
Senior Community Developer (Live Service)
Builds
Global community engagement strategies, player feedback loops, and content initiatives for a AAA live-service game.
Domain
Video Games / Live Service Operations
Deliverable
product features
Required skills
Strategic community planning, player feedback analysis, cross-functional collaboration, social media management, event coordination, content creation oversight, stakeholder management, data-driven reporting, live-service operations experience, AAA game industry knowledge
Preferred skills
Experience with Tom Clancy's The Division, social media marketing, digital asset creation (video, photo, podcasts, live streams), supervising fan sites or official forums, experience with multiple gaming platforms
Technologies
Instagram, Twitter/X, Facebook, TikTok, Discord, Reddit, Steam
Responsibilities
Develop and execute global community strategic plans; coordinate communication and initiatives across global departments; act as a spokesperson for the brand; coordinate community-centric events; collaborate with Social Media Managers to define and report on content KPIs; support internal milestones like betas and launches; represent player needs within Production and Publishing teams; shape player feedback cycles; collaborate with live teams for post-launch communication; manage internal reports on community feedback and activity.
Seniority
Intermediate to Senior, hands-on IC