Salesforce Sr. Product Owner (AI, CX, & Revenue)
Core
Sr. Product Owner designing and delivering Salesforce-enabled AI and agentic workflows for Sales and Customer Success processes.
Role type
Senior IC Salesforce Product Owner (AI & Agentic Workflows)
Builds
Salesforce platform solutions, AI agent configurations, and intelligent automation workflows
Domain
Financial Services / CRM / Artificial Intelligence
Deliverable
production ML models | product features
Required skills
Salesforce platform administration, AI tool usage (Claude, Copilot, ChatGPT), agentic workflow design, business analysis, stakeholder alignment, data governance, agile methodologies
Preferred skills
Salesforce Sales/Service/Experience Cloud expertise, Agentforce platform experience, prompt engineering, training program development
Technologies
Salesforce, Jira, Agentforce, Claude, Rovo, Microsoft Office Suite
Responsibilities
Convert requirements into user stories and acceptance criteria; lead feature release lifecycle and project delivery; design and build Salesforce solutions; evaluate and champion intelligent automation; advise on solution feasibility and AI impact; support data governance and reporting; build proof-of-concepts and execute testing; drive technology adoption and training
Seniority
Senior, hands-on IC
