Senior AI Engineer - Agentic
Core
Design and scale an AI Agent platform that autonomously handles high-volume, real-time customer conversations across voice, SMS, and chat channels for local businesses.
Role type
Senior AI Engineer (Agentic Systems)
Builds
AI Agent platform enabling multi-turn, cross-channel customer interactions
Domain
AI Agents, Distributed Systems, Customer Engagement
Deliverable
production ML models
Required skills
Go, Python, Elixir, distributed systems, high-throughput system design, API design, system architecture, observability, latency optimization
Preferred skills
LLM behavior evaluation, prompt design, context engineering, guardrail strategies, agent frameworks (LangGraph, CrewAI, AutoGen), fine-tuning, data curation
Technologies
LangGraph, CrewAI, AutoGen
Responsibilities
Build and scale the AI Agent platform for high-volume real-time workflows; Design and implement APIs and services for multi-turn interactions; Own full lifecycle from architecture to deployment; Prototype rapidly and iterate with live data; Implement observability and monitoring for agent accuracy and latency; Collaborate with cross-functional teams on end-to-end features
Seniority
Senior, hands-on IC