Customer Service Consultant - Sydney CBD | Sponsorship Available
Core
Handle inbound customer enquiries via phone and email to help customers navigate their loan application journey with care and clarity.
Role type
Customer Service Consultant
Builds
Loan application support and customer onboarding
Domain
Personal lending / Financial services
Deliverable
client delivery
Required skills
inbound communication, active listening, problem-solving, multi-system navigation, follow-up management
Responsibilities
Handle inbound customer enquiries via phone and email, Help customers through their loan application journey, Work cross-functionally with internal teams to progress applications, Provide timely updates and solve problems, Keep things moving by following up with clients and partners
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