Policy Support Specialist, Ads & Monetization Ops

San Francisco, CA💼 Full-time🗓 2026-09-09 → 2026-09-29

Core

Support Ads & Monetization Operations by enforcing policies across ad review and podcast monetization, resolving escalations, and improving workflows.

Role type

Policy Support Specialist (Ads & Monetization Ops)

Builds

Monetization policy enforcement operations, ad review processes, podcast monetization workflows

Domain

Streaming media, advertising, content moderation

Required skills

policy enforcement, workflow development, process improvement, data analysis, escalation management, cross-functional collaboration, vendor management, change management, root cause analysis, quality program support

Preferred skills

Salesforce, SQL, AI-enabled tools, external vendor management

Responsibilities

Serve as subject matter expert on ads and monetization policies; support vendor and operations teams with enforcement guidance and training; partner across teams to improve operational efficiency; analyze data to identify patterns and inform strategies; monitor and resolve high-profile escalations; collaborate with Policy, Product, Legal, and Communications teams on new workflows and launches

Seniority

Mid-level, hands-on IC

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About Spotify

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replac