Cinema Worker Level 2 Gold Class
Core
Deliver high-standard customer service, manage cinema operations, and handle retail sales in a premium cinema environment.
Role type
Cinema Attendant / Retail Associate
Builds
Customer experiences, ticketed entertainment, and F&B sales
Domain
Entertainment / Hospitality
Deliverable
product features
Required skills
Customer service, queue management, cash handling, food and beverage preparation, stock control, minor maintenance, security awareness, register operation
Preferred skills
RSA qualification, film knowledge
Technologies
Ticketing systems, register systems
Responsibilities
Monitor and deliver customer service, handle minor customer feedback, manage opening/closing procedures, maintain cleanliness and hygiene, manage queues and crowd control, operate registers and handle cash, prepare food and beverages, maintain stock levels, monitor cinema assets and film quality
Seniority
Entry-level, hands-on IC