Prospective Student Officer
Core
Full-time sales and recruitment role connecting prospective students with RMIT University programs via phone, email, chat, and face-to-face interactions.
Role type
Sales and Recruitment Officer
Builds
Student applications and enrollment pipeline
Domain
Higher Education / Student Recruitment
Required skills
Sales and recruitment experience, CRM proficiency, lead generation, conversion optimization, multi-channel communication, KPI management, complex information interpretation, call center operations
Preferred skills
N/A
Technologies
CRM systems, multiple internal systems
Responsibilities
Engage prospective students across phone, email, live chat, social media, and face-to-face channels; guide candidates from initial enquiry to application; manage client expectations and diverse backgrounds; maintain accurate records and meet sales targets; work in a fast-paced call center environment adhering to roster requirements.