Card Room Floor Supervisor-Poker
Core
Oversees gaming service activities and maintains game integrity in a designated casino area.
Role type
Floor Supervisor (Casino Gaming)
Builds
Casino gaming floor operations
Domain
Gaming / Hospitality
Required skills
Casino game knowledge, regulatory compliance knowledge, dealer training, customer service, conflict resolution, time management, independent work, team collaboration
Preferred skills
Microsoft Office proficiency, mediation, coaching, consulting
Technologies
Microsoft Office
Responsibilities
Monitor assigned gaming areas for suspicious or irregular activity, control and direct games in progress, provide dealer correction and on-the-job training, maintain awareness of player limits and dealer performance, ensure high standards of customer courtesy.
Seniority
Mid-level, hands-on IC
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