Warranty Specialist (20 uur per week)
Core
Serve as the primary contact for dealers to ensure accurate and efficient handling of warranty claims while collaborating with technical teams.
Role type
Warranty Claims Specialist
Builds
Warranty claim processing and dealer support workflows for automotive manufacturers
Domain
Automotive / After-sales service
Deliverable
client delivery
Required skills
Warranty administration, Claims management, OEM guideline compliance, Parts return process coordination, Reporting and analysis
Preferred skills
Automotive sector affinity
Technologies
None stated
Responsibilities
Answer dealer questions regarding warranty processes, Support submission and tracking of warranty claims, Ensure compliance with OEM guidelines and procedures, Coordinate pre-approval processes with technical support teams, Support parts return processes, Contribute to warranty audits and quality controls, Prepare periodic reports and analyses for continuous improvement