Casino/Slot Host-Full Time
Core
Maintain and cultivate relationships with high-level casino players to increase trip frequency, guest loyalty, and repeat business through personalized service and marketing activities.
Role type
Senior IC casino host (player relations)
Builds
Guest loyalty and premium player retention
Domain
Gaming / Hospitality
Deliverable
client delivery
Required skills
Customer service, relationship management, telemarketing, event coordination, written correspondence, guest retention strategies
Preferred skills
Salesforce experience, gaming industry background
Responsibilities
Recruit and maintain a base of assigned players; respond to guest requests and concerns; issue complimentary services per policy; represent the company at on- and off-site events; participate in player development and marketing activities.
Seniority
Mid-level, hands-on IC
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