HOTEL ASSOCIATE
Core
A paid career development program for high school or first-year college students to gain hands-on experience in hotel operations and guest service.
Role type
Student intern / Career development program participant
Builds
Operational support and guest service experiences within hotel departments
Domain
Hospitality / Gaming industry
Deliverable
product features
Required skills
Guest service etiquette, Service recovery, Team member relations, Written communication, Verbal communication
Responsibilities
Learn hotel operations duties and tasks, Execute core guest service functions, Rotate through critical functional areas, Participate in company-wide training and team meetings, Build relationships with department leaders and employees, Develop and present a final project to the executive team
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