Automotive Field Service Engineer (Flying Doctor)
Core
Escalation point for dealerships and repairers to diagnose and resolve complex electrical, electronic, and drivability faults, reducing vehicle downtime.
Role type
Senior automotive diagnostic specialist (field service)
Builds
First-time-right repairs and fleet-wide technical solutions for vehicle manufacturers and retailers
Domain
Automotive diagnostics and technical support
Required skills
Complex electrical/electronic fault diagnosis, OEM diagnostic tools (wiTECH, DiagBOX), wiring diagram interpretation, root cause analysis, technical reporting, hands-on coaching of technicians
Preferred skills
Multi-brand exposure, OEM/importer technical support background, field-based or multi-site support experience
Technologies
CAN, LIN, FlexRay, OEM diagnostic software
Responsibilities
Diagnose and resolve complex faults on-site and remotely, create technical reports and case updates, coach technicians, feed recurring issues into continuous improvement
Seniority
Senior, hands-on IC