Chief Communications Officer
Core
Lead strategic communications, media relations, and public affairs for the NYC Taxi & Limousine Commission to shape public perception and support policy initiatives.
Role type
Senior IC Chief Communications Officer (Government/Public Sector)
Builds
Public trust, agency reputation, and policy support for NYC's for-hire vehicle industry
Domain
Public Sector / Transportation Regulation
Deliverable
dashboards & analysis
Required skills
Strategic communications, media relations, crisis communications, reputation management, public affairs, team leadership, political acumen, internal communications, digital communications, storytelling
Preferred skills
Experience in government or advocacy, managing diverse portfolios, navigating high-visibility environments, multilingual capabilities
Technologies
Social media platforms, web content management systems, press release distribution tools
Responsibilities
Serve as primary spokesperson for media interviews and press events; manage proactive and reactive media relations including crisis response; build relationships with traditional and non-traditional media; lead and mentor a communications team; develop internal communications strategy; oversee digital platforms and storytelling campaigns; support senior leadership with speeches and strategic messaging.
Seniority
Senior, hands-on IC