Patient Access Advocate, Full-time Nights
Core
Greet patients, manage registration, verify insurance, and collect payments to ensure efficient patient flow in a retail healthcare setting.
Role type
Front office associate (patient access)
Builds
Patient registration and intake workflows for urgent care and emergency services
Domain
Healthcare / Ambulatory care
Required skills
Customer service, insurance verification, payment collection, HIPAA compliance, multitasking, basic computer proficiency
Preferred skills
Healthcare experience, patient registration experience, EMR/EHR experience
Responsibilities
Greet patients and visitors, register new patients, verify insurance eligibility, collect copays and payments, answer phones, maintain waiting areas, perform clerical tasks, assist with supply management
Seniority
Entry-level, hands-on IC
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