Claims Handler – Gadget & Warranty
Core
QA & Authorisation Handler acting as the final line of defence to review claim settlements, policy coverage, and evidence before approval.
Role type
Senior IC claims operations specialist (QA & Authorisation)
Builds
Accurate claim settlements and improved claims processes for insurers
Domain
Insurance (Gadget, Pet, Travel, Property, Auto)
Required skills
Claim authorisation, policy coverage analysis, settlement calculation review, financial leakage identification, root cause analysis, process improvement, data analysis, evidence-based decision making
Preferred skills
Experience across multiple insurance product lines, adaptability to new policies
Technologies
None stated
Responsibilities
Review claim settlements at authorisation stage; Complete Quality Assurance reviews across products; Identify and prevent financial leakage; Provide feedback to Claims Handlers; Use data to identify trends and process gaps; Support improvements to claims processes
Seniority
Mid-level, hands-on IC