Front Office Attendant - Mermaid Waters Hotel
Core
Welcome guests and manage front-of-house operations at a hotel pub, ensuring a warm and efficient first point of contact.
Role type
Front Office Attendant
Builds
Guest check-in/check-out, accommodation management, and bistro support
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest service, time management, prioritization, computer skills, manual handling
Preferred skills
Teamwork, attention to detail, communication
Responsibilities
Create a welcoming atmosphere for guests, manage reception emails and phone calls, assist with accommodation and booking duties, perform manual handling tasks like moving stock and kegs
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