Senior/Principal Product Manager, User Onboarding & Growth (Crypto.com App)
Core
Own customer onboarding and growth for the Crypto.com App, managing KYC, account opening, activation, and referral mechanics while extending capabilities to trading products.
Role type
Senior/Principal Product Manager (Onboarding & Growth)
Builds
Crypto.com App onboarding platform, growth engine, and trading product features
Domain
Consumer fintech, cryptocurrency, regulated financial services
Deliverable
product features
Required skills
consumer onboarding strategy, KYC and identity verification, growth hacking, funnel optimization, cross-functional leadership, trading product knowledge, regulatory compliance navigation, roadmap ownership, stakeholder alignment
Preferred skills
crypto trading product experience, multi-asset products (stocks, options, tokenized assets), prediction markets, multi-market consumer products
Technologies
N/A
Responsibilities
Set roadmap for account opening and identity verification; drive activation and referral mechanics; identify funnel drop-offs and ship interventions; adapt onboarding capabilities for new products; connect onboarding to first trade; align Engineering, Design, Compliance, and Marketing on priorities
Seniority
Senior/Principal, hands-on IC