Risk & Reputation Communications Manager
Core
Own communications planning and response for emerging issues, reputational risks, and sensitive topics to protect and strengthen Preply's global reputation.
Role type
Senior IC Risk & Reputation Communications Manager
Builds
Crisis communication frameworks, response playbooks, centralized messaging libraries, and proactive reputation monitoring systems.
Domain
EdTech / Global Marketplace / Reputation Management
Deliverable
dashboards & analysis
Required skills
Issues management, crisis communications, reputation monitoring, strategic messaging, cross-functional stakeholder management, media relations, project management, judgment in public response, complex information synthesis.
Preferred skills
Experience in global technology or marketplace businesses, experience advising senior leaders, ability to anticipate second-order reputational effects.
Technologies
Social media platforms, review sites, media monitoring tools.
Responsibilities
Identify and assess emerging reputational issues; develop communication strategies and response materials; monitor media and social channels for reputation risks; lead crisis simulations and coordinate responses during incidents; advise stakeholders on reputational implications of business decisions; produce regular reputation reporting.
Seniority
Senior, hands-on IC
