ServiceNow Tester
Core
QA professional specializing in ServiceNow platform testing, requirements analysis, and Agile delivery for enterprise transportation, logistics, and financial operations.
Role type
Senior ServiceNow Tester / QA Analyst
Builds
ServiceNow applications, workflows, integrations, and enterprise mission-critical systems
Domain
Government / Enterprise Software / ServiceNow Platform
Required skills
ServiceNow testing, requirements analysis, user story creation, test script design, functional testing, integration testing, defect tracking, SAFe Agile, stakeholder collaboration
Preferred skills
ServiceNow CSA/CAD certification, CWM/ITSM modules, CI/CD pipelines, Jenkins, Git, DevSecOps, federal agency support
Technologies
ServiceNow, Jenkins, Git, APIs
Responsibilities
Design, build, and execute test scripts for ServiceNow applications and integrations; Perform functional, regression, and end-to-end testing; Translate business needs into testable requirements and user stories; Identify, document, and track defects; Collaborate with developers and Product Owners in Agile ceremonies; Create and maintain test plans and traceability matrices.
Seniority
Senior, hands-on IC