Senior Product Ops Specialist (GeBIZ X)
Core
Senior Product Operations Specialist supporting the GeBIZ X government procurement platform, bridging product, engineering, and policy to ensure reliability and scalability.
Role type
Senior Product Operations Specialist (Platform Operations)
Builds
GeBIZ X, a whole-of-government procurement platform for public officers and external suppliers
Domain
Government / Public Sector / Procurement
Required skills
Ivalua configuration, SQL, API integrations, Agile methodologies, stakeholder engagement, data analysis, process improvement, risk management, UAT, documentation
Preferred skills
Ivalua Level 3 certification, CSPO/CSM, low-code/automation scripting, ERP system knowledge
Technologies
Ivalua, JIRA, Confluence, SQL, ERP systems, e-signature tools
Responsibilities
Configure Ivalua modules and maintain integrations; map user journeys and data flows; analyze operational data to drive improvements; support product delivery via testing and UAT; manage operational issues and incident response; facilitate stakeholder engagement and feedback loops; develop playbooks and SOPs.
Seniority
Senior, hands-on IC