IT Engineer, Support
Core
Lead IT Engineer responsible for owning identity, access, and security operations, transitioning from an outsourced provider to an in-house team.
Role type
Lead IT Engineer (Identity & Security Operations)
Builds
Internal identity governance systems, security operations capabilities, and IT operating model
Domain
IT Operations, Identity Management, Security Operations
Required skills
Entra ID administration, identity reconciliation across systems, SOC/EDR/SIEM concepts, runbook creation, stakeholder partnership, vendor management
Preferred skills
MSP transition experience, IGA tool implementation, scaling IT for 700+ employees, scripting/automation (PowerShell/Python), audit cycle support (SOC 2/ISO 27001/GDPR)
Technologies
Entra ID, CrowdStrike Falcon, FleetDM, Freshdesk, TeamViewer One, NinjaOne, 1Password
Responsibilities
Own Entra ID, SSO, and access governance end to end; Lead reconciliation of employee, contractor, and service accounts; Build and maintain identity and access inventory; Own privileged access review process; Publish and enforce SSO/MFA coverage standards; Select and roll out an IGA tool; Own transition of outsourced SOC coverage (Managed EDR, ITDR, SIEM); Provide input to core IT policy set; Own evidence tracker for audit readiness; Build runbooks and documentation; Act as IT partner to business functions; Own transition of core tool stack
Seniority
Senior, hands-on IC