Peer Support Specialist (CORE Guide)
Core
Conduct community outreach and provide holistic peer support to individuals living with Serious Mental Illness (SMI) and/or Substance Use Disorders (SUD) to help them reconnect with healthcare, achieve wellness goals, and navigate social determinants of health.
Role type
Peer Support Specialist (Core Guide)
Builds
Behavioral and physical wellness outcomes for individuals with SMI/SUD
Domain
Behavioral health and social services
Deliverable
client delivery
Required skills
Lived experience with SMI and/or SUD, State Peer Recovery certification (or eligibility), Valid driver's license, Recovery time (2+ years), Empathy and compassion, Active listening, Case documentation, Telephonic outreach
Preferred skills
Direct in-person outreach experience, Recovery education and coaching expertise, Trauma-informed care knowledge, Community Health Worker (CHW) credential, Familiarity with criminal justice systems
Technologies
Smartphone, Computer, Email, Messaging apps, Telehealth platforms
Responsibilities
Conduct community outreach in homes, shelters, and hospitals; Schedule appointments and take vitals; Build trust and empower individuals to set recovery goals; Serve as primary point of contact for engagement; Address social determinants of health by facilitating access to resources and transportation; Assist with care coordination and post-discharge needs; Document encounters and participate in case reviews.
Seniority
Entry-level to Mid-level, hands-on IC