Implementation Consultant
Core
Lead or support the implementation of enterprise software solutions for customers in the packaging, printing, and manufacturing industries.
Role type
Senior Implementation Consultant (ERP/Professional Services)
Builds
Amtech enterprise software solutions for manufacturing and supply chain operations
Domain
Manufacturing, Packaging, Printing, ERP
Required skills
ERP software implementation, requirements gathering, solution configuration, process documentation, user training, stakeholder management, project delivery, industry best practices
Preferred skills
Packaging/Printing industry experience, corrugated/folding carton industry knowledge, accounting principles for ERP, Spanish or French fluency
Technologies
Amtech solutions
Responsibilities
Execute customer implementation activities including requirements gathering, solution configuration, documentation, testing, and end-user training; Partner with customers to analyze business requirements and contribute to solution design; Deliver ERP and industry-specific knowledge transfer; Contribute to development of standardized training materials and implementation documentation; Assist with customer-facing presentations and proposals; Proactively identify delivery risks and escalate issues; Provide peer-level mentoring within the Implementation Services team
Seniority
Senior, hands-on IC
