Implementation Manager (Ireland, Remote)
Core
Lead the implementation of a Digital Asset Management (DAM) platform for diverse customers, managing timelines, technical migrations, and stakeholder communications to ensure successful onboarding and platform adoption.
Role type
Implementation Manager (SaaS Product)
Builds
Digital Asset Management (DAM) platform onboarding and migrations
Domain
Media & Entertainment / Digital Asset Management
Deliverable
product features
Required skills
Project management, Technical migration, Stakeholder management, Customer onboarding, Cross-functional collaboration, Strategic advisory
Responsibilities
Serve as primary point of contact guiding customers from kickoff to go-live; Develop deep understanding of customer business and technical needs; Manage multiple concurrent implementation projects of varying scope; Own the technical migration process for digital assets; Lead key customer meetings including kickoffs, training, and escalations; Partner with Sales for smooth handoff and informed kickoff processes.