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Strategy & Ops Lead, Applied AI

U.S. (Remote)🌐 Remote💼 Full-time🗓 2026-09-29 → 2026-09-30

Core

Own and evolve the internal tooling ecosystem for Operations, building workflows, integrations, and automations to improve day-to-day efficiency.

Role type

Senior individual contributor (Strategy & Ops Lead, Applied AI)

Builds

Internal operational tooling, support platforms, and AI-driven automation systems

Domain

Healthcare staffing marketplace operations

Deliverable

production ML models

Required skills

API integration, automation tooling, technical specification writing, system reliability troubleshooting, workflow design, cross-functional partnership

Preferred skills

Zendesk support platforms, AI-driven tooling, fragmented tooling stack management

Technologies

APIs, automation tools, support platforms

Responsibilities

Build and iterate on workflows and integrations; execute high-priority tooling initiatives; partner with engineers to scope requirements and write technical specs; improve systems across multiple tools; translate problems into technical solutions; troubleshoot production issues

Seniority

Senior, hands-on IC

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