Strategy & Ops Lead, Applied AI
Core
Own and evolve the internal tooling ecosystem for Operations, building workflows, integrations, and automations to improve day-to-day efficiency.
Role type
Senior individual contributor (Strategy & Ops Lead, Applied AI)
Builds
Internal operational tooling, support platforms, and AI-driven automation systems
Domain
Healthcare staffing marketplace operations
Deliverable
production ML models
Required skills
API integration, automation tooling, technical specification writing, system reliability troubleshooting, workflow design, cross-functional partnership
Preferred skills
Zendesk support platforms, AI-driven tooling, fragmented tooling stack management
Technologies
APIs, automation tools, support platforms
Responsibilities
Build and iterate on workflows and integrations; execute high-priority tooling initiatives; partner with engineers to scope requirements and write technical specs; improve systems across multiple tools; translate problems into technical solutions; troubleshoot production issues
Seniority
Senior, hands-on IC