Senior Global Technical Training & Development Engineer
Core
Develop and deliver instructional solutions and global training strategies for Illumina's leading-edge genomic products to drive system utilization and customer retention.
Role type
Senior Technical Training & Development Engineer
Builds
Global training materials, courses, and technical documentation for Field Service Engineers, Distributors, and Customers
Domain
Biotechnology / Genomics / Medical Devices
Required skills
Technical training design, instructional solution development, technical presentation, hands-on lab facilitation, technical documentation authoring, project management, cross-functional collaboration, troubleshooting computer systems/software/networks, field optical alignments, fluidics, robotics, electrical/electronics, mechanical systems
Preferred skills
Biomedical/Electrical/Mechanical Engineering background, biotechnology industry knowledge
Technologies
Genomic sequencing systems, Field Service Engineering tools
Responsibilities
Develop global training strategy for new products, Design and develop training materials for troubleshooting systems and business processes, Facilitate training courses including technical presentations and hands-on labs, Continuously update course materials for evolving technology, Author, review, and edit technical documents and presentations
Seniority
Senior, hands-on IC