Staff AI Product Manager, Phoenix Platform

💼 Full-time💰 $59,500–$59,500🗓 2026-09-03 → 2026-09-29

Core

Own the roadmap and quality of Sword's Applied AI platform (Phoenix), enabling integrated AI Care solutions for members and clinicians.

Role type

Staff AI Product Manager (Platform)

Builds

AI Care platform features, agent workflows, and observability tools for healthcare delivery

Domain

Healthcare + Generative AI

Deliverable

production ML models

Required skills

Generative AI product strategy, LLM agent architecture, model evaluation & observability, technical trade-off analysis, team leadership, safety & risk management

Preferred skills

Coding agents for automation, open source model integration, clinical domain knowledge

Technologies

LLMs, agents, retrieval, prompting, harnesses

Responsibilities

Own platform roadmap from strategy to upkeep; balance cost/latency/quality in model selection; iterate with engineering/clinical teams on member experience; hold quality bar post-release; manage safety protocols for AI agents; lead a small product team

Sourced via greenhouse · Listed on CareerPlan, which tracks 883,000+ jobs from 20+ sources.

About sword health

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billi