Senior Product Manager, Loyalty, Retention and Growth
Core
Own promotional, loyalty, referral, and campaign orchestration strategy to drive engagement and retention across sports collectibles platforms.
Role type
Senior Product Manager (Loyalty, Retention, Growth)
Builds
Promotional capabilities, loyalty programs, referral experiences, and lifecycle campaign orchestration across Topps, Live, and Collect platforms.
Domain
Sports collectibles, e-commerce, digital assets
Deliverable
product features
Required skills
Product management, CRM/lifecycle marketing, loyalty program design, campaign orchestration, stakeholder leadership, fraud prevention, budget management
Preferred skills
Marketplace/e-commerce experience, sports/fan engagement ecosystems, referral program design, seller-side incentive models
Technologies
Event-driven marketing systems, third-party tools, internal platforms
Responsibilities
Own product roadmap for promotional capabilities and campaign orchestration; define and evolve loyalty strategy; partner with Lifecycle and Acquisition teams; build guardrails for fraud and compliance; define success metrics for loyalty programs.
Seniority
Senior, hands-on IC